●IGAN Generator Cover Frame Accessories, only as a Replacement for IGAN Generator Cover, not for other purpose or use.
3 YEAR LIMITED WARRANTY
Most IGAN's purchased on or after January 1, 2010 come with a warranty package that includes:
Three-Year Limited Warranty. IGAN will repair or replace, without charge, any defects due to faulty materials or workmanship for three years from the date of purchase.
While we always stand 100% behind our workmanship and materials, in order to avoid inflated product prices, we have placed some reasonable limitations on the IGAN Three-Year Guarantee. We cannot cover damage due to unreasonable or abusive use, improper cleaning or storage, or normal wear and tear. In addition, it should be noted that product damage caused by improper installation or damage caused by unauthorized modification of the product will not be covered by the limited warranty.
This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. This warranty gives you specific legal rights and you may have other rights which vary in certain states or provinces.
We believe a solid warranty package ensures the safety, reliability and service our products are meant to deliver — from the beginning to the end of every job.
1 YEAR LIMITED WARRANTY
Most IGAN's patio heater cover purchased on or after April 1, 2014 come with a warranty package that includes:
One-Year Limited Warranty. IGAN will repair or replace, without charge, any defects due to faulty materials or workmanship for one year from the date of purchase.
While we always stand 100% behind our workmanship and materials, in order to avoid inflated product prices, we have placed some reasonable limitations on the IGAN One-Year Guarantee. We cannot cover damage due to unreasonable or abusive use, improper cleaning or storage, or normal wear and tear. In addition, it should be noted that product damage caused by improper installation or damage caused by unauthorized modification of the product will not be covered by the limited warranty.
This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. This warranty gives you specific legal rights and you may have other rights which vary in certain states or provinces.
We believe a solid warranty package ensures the safety, reliability and service our products are meant to deliver — from the beginning to the end of every job.
I originally purchased a cover and frame set together 5 years ago. the original frame was made of fiberglass rod that was much thinner in diameter. they fit the tabs of the cover perfectly. over the years, the fiberglass frame was broken and so I purchased this new frame made of sturdy aluminum and was interested to see how it would fit the cover. the frame is sturdy enough. however, the circumference of the new frame is much larger and the velcro tabs on the original cover barely wrap around the new frame. I got it to work however, I believe that the company should have stayed with the original circumference of the rods for the frame albeit making it from aluminum is great. overall I'm going to make this frame and cover work together but I can't understand why the engineering design team decided to increase the circumference of the frame rods knowing full well that this frame would be retrofitted back with the older cover.
Tubing could be stronger, bends very easily.
I bought this to replace a bent rod from my original purchase of the complete IGAN Generator Cover. The cover is great. I have used it for about a year.
Frame parts delivered on time. No instructions included but I used a Picture of a completed from as reference to guide me successfully. The issue was more included parts then showed on picture. I wrote customer service but never received a reply! Still waiting for their response.
This cover is made of durable material and does the job very well. Unfortunately the frame that supports it is poor at best! Sadly the tubing is made of very thin tubing which bends with the slightest pressure and the PLASTIC connectors are horrible at best! These connectors break under almost any weight or pressure. I have had to purchase two replacement frames and just noticed two of the connectors are cracking again. For the price this is absolutely unacceptable. Because of this major design flaw I cannot recommend this cover. Shop around there is another major brand which does not have this frame issue.
I originally purchased a cover and frame set together 5 years ago. the original frame was made of fiberglass rod that was much thinner in diameter. they fit the tabs of the cover perfectly. over the years, the fiberglass frame was broken and so I purchased this new frame made of sturdy aluminum and was interested to see how it would fit the cover. the frame is sturdy enough. however, the circumference of the new frame is much larger and the velcro tabs on the original cover barely wrap around the new frame. I got it to work however, I believe that the company should have stayed with the original circumference of the rods for the frame albeit making it from aluminum is great. overall I'm going to make this frame and cover work together but I can't understand why the engineering design team decided to increase the circumference of the frame rods knowing full well that this frame would be retrofitted back with the older cover.
Tubing could be stronger, bends very easily.
I bought this to replace a bent rod from my original purchase of the complete IGAN Generator Cover. The cover is great. I have used it for about a year.
Frame parts delivered on time. No instructions included but I used a Picture of a completed from as reference to guide me successfully. The issue was more included parts then showed on picture. I wrote customer service but never received a reply! Still waiting for their response.
This cover is made of durable material and does the job very well. Unfortunately the frame that supports it is poor at best! Sadly the tubing is made of very thin tubing which bends with the slightest pressure and the PLASTIC connectors are horrible at best! These connectors break under almost any weight or pressure. I have had to purchase two replacement frames and just noticed two of the connectors are cracking again. For the price this is absolutely unacceptable. Because of this major design flaw I cannot recommend this cover. Shop around there is another major brand which does not have this frame issue.